TERMS AND CONDITIONS

THIS AGREEMENT IS BETWEEN: THE OPERATOR (Wagon Wheels on Location Ltd) and THE HIRER (You)

1. YOUR CONTRACT WITH THE OPERATOR/OWNER When you sign the form over the page you accept the conditions set out in this rental agreement Please read this agreement carefully. If there is anything you do not understand or do not agree with, please ask us.

2. BOOKING CONFIRMATION AND PAYMENT An initial payment of £250 is required to confirm the booking, which is non-refundable. A binding contract for the hire will come into existence when Wagon Wheels on Location Ltd issue your booking acceptance. The balance of your hire money is payable six weeks prior to the start date of your hire, or at the time of booking if you book less than six weeks from the start date of your hire

A deposit of £750 is required which should be paid at the same time as the balance of your hire money, to be held against any loss, damage to the motorhome (externally or internally) costs or insurance claims as described in these terms and conditions. If there are no deductions required from your deposit, it will be returned to you in full one week after the end of the hire period.

3. CANCELLATIONS All cancellations must be notified in writing to Wagon Wheels on Location Ltd, but please call us immediately to inform us as this will improve the chances of rehiring the motorhome. If notification of your cancellation is received more than six weeks before the start date of your hire you will be refunded in full less the initial payment of £250.

If notification of your cancellation is received less than six weeks before the start date of your hire all monies paid and due are not refundable and you are still liable for any sums not yet paid. However, Wagon Wheels on Location Ltd will do all it can to rehire the motorhome and if they are able to do so, you will be refunded up to a maximum of your total hire less your initial payment of £250, subject to the amount we are able to rehire the motorhome for.

4. COLLECTION AND DELIVERY TIMES Unless otherwise agreed with the operator, the motorhome will be available on the day of collection at the agreed location at 4.00 pm and must be available for collection by 11 am on the agreed day.

Late returns can have a significant impact on the next hire. If you fail to make the vehicle available for collection on time you may be liable to an extra charge at the discretion of the operator, but typically £50 plus any additional costs incurred by Wagon Wheels on Location as a result. There are no refunds for motorhomes returned early.

5. AVAILABILITY Occasionally motorhomes are not available as agreed, which is almost always due to events beyond our control (see below). If your booking has to be cancelled (which we reserve the right to do), we will endeavor to offer you the choice of an alternative motorhome or, if no suitable replacement is available, provide a full refund of all monies you have paid for your booking.

6. EVENTS BEYOND THE OPERATOR’S CONTROL Unfortunately, events beyond our control occasionally affect bookings. When reference is made to such events in these Conditions of Hire, this means any event(s) or circumstance(s) which we could not, even with all due care, foresee or avoid.

Wagon Wheels on Location cannot accept responsibility or pay any compensation, costs or expenses where the performance of your contract with us is prevented or affected or you otherwise suffer any loss or damage as a result of events beyond the our control. This includes any delays to and/or restrictions to your hire to which you may be subject. However, if your booking has to be cancelled as a result, we will offer you the choice of an alternative motorhome (if available) or refund as described above.

7. SUITABLE PERSONS We have the right to refuse to hand over a motorhome to any person who, in our reasonable opinion is not suitable to take charge. We ask that the hirer is aged over twenty one years. In such cases, all hire charges paid will be refunded in full (less any delivery expenses incurred). Wagon Wheels on Location Ltd will have no further liability.

8. PETS Pets are not permitted in the motorhome

9. SMOKING Smoking is not permitted within the motorhome

10. BED LINEN AND TOWELS Bed linen, pillows and towels are not provided with the motorhome as standard. Please ask if you require these items.

11. RENTAL PERIOD You will have the vehicle for the rental period shown in the agreement. If you do not vacate the vehicle on time you are breaking the conditions of this agreement. You can be charged for every day or part day you have the vehicle after you should have vacated it. Until the vehicle is vacated you will be charged the daily rate of your hire plus 50%.

12. YOUR RESPONSIBILITIES a. You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather, which can cause damage. b. You must not sell, rent or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle. c. You must not let anyone work on the vehicle without our permission. If we give you permission, you will only receive a refund if you have a receipt for the work. d. You must report any fault in the vehicle as soon as possible to us. e. You must vacate the vehicle when agreed, at the time agreed and remain responsible for the vehicle until this time. A Wagon Wheels on Location Ltd representative must see the vehicle to check that it is in good condition. f. You will have to pay for repairs if: • The vehicle needs more than our standard valeting (cleaning); • You have damaged the vehicle, inside or out g. Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle.

13. CONDITIONS FOR USING THE VEHICLE

You or any member of your party must not: • Use the vehicle for hire or reward; • Use the vehicle for any illegal purpose; • Use the vehicle while under the influence of alcohol or drugs;

14. CHARGES Charges are based on Wagon Wheels on Location Ltd prices at the time of booking. You will be charged for: a. The rental and any other charges we work out according to this agreement. b. A charge for any loss or damage to the motorhome (even if it is accidental or not your fault) subject to the cover provided by the hire insurance. c. Any charge for loss or damage resulting from you not keeping to condition 12. d. The first quarter tank of Gas is included thereafter a charge of £15 per quarter tank will be applied for refueling costs. e. All fines and costs (including court costs). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay any costs and reasonable administration charges which arise when we deal with these matters. f. Any charges arising from Customs and Excise or Immigration Authorities seizing the vehicle, together with a loss-of-income charge while the Operator cannot rent out the vehicle, if and when we demand this payment. g. Any published or agreed rates for delivering and collecting the vehicle h. Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even it you have asked someone else to be responsible for them.

16. VEHICLE FAULTS No responsibility can be accepted by Wagon Wheels on Location Ltd for any loss or damage or expense which occurs as a result of any defect or vehicle fault or any failure of vehicle equipment or systems.

17. ACCIDENT No responsibility can be accepted by Wagon Wheels on Location for any loss or damage or expense which occurs as a result of any accident within or outside the motorhome or due to any mishap whilst using equipment associated with the motorhome.

20. ENDING THE AGREEMENT a. If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We will also end this agreement if you do not meet any of the conditions of this agreement. b. If you are a company, we will end this agreement straight away if: • You go into liquidation; • You call a meeting of creditors; • We find out that your goods have been taken away from you until you pay off your debts; • You do not meet any of the conditions of this agreement c. If we end the agreement if will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim extra costs from you if you do not meet any of the conditions of this agreement. We can repossess the vehicle and charge you if we do this.

21. GOVERNING LAW This agreement is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country